This page explains how payment works at Beanhugged — what we accept, what happens after you pay, and what to do if something does not go through.
How We Accept Payment
We accept the following payment methods at checkout:
- PayPal — pay with your PayPal balance or linked bank account
- Visa — credit and debit cards
- Mastercard — credit and debit cards
- Maestro — debit cards
Card payments are processed securely through our checkout. You do not need a PayPal account to pay by card — you can enter your card details directly at checkout.
We do not accept:
- Cash or checks
- Wire transfers
- Cryptocurrency
If additional payment methods become available in the future, this page will be updated to reflect them.
Purchase Information
Before completing your purchase, please review the following:
- Product: Confirm the model, size, and color match what you need. Our outdoor ceiling fans come in multiple sizes (16 inch, 20 inch, 24 inch) and finishes — check the product page carefully before adding to cart.
- Shipping address: Make sure your delivery address is accurate and complete. We ship to the contiguous United States only. We cannot redirect packages after they have shipped.
- Order total: The price shown at checkout is the final amount charged. Free shipping applies automatically on orders of $50 or more.
- Cancellation window: You may cancel your order within 24 hours of placing it. After that, if the order has been processed or shipped, cancellation is no longer possible. Email support@beanhugged.com as soon as possible if you need to cancel.
Currency
All prices on our website are listed and charged in U.S. Dollars (USD).
If your payment account is linked to a different currency, your card issuer or PayPal will apply a conversion based on the exchange rate at the time of your transaction. Any currency conversion fees are determined by your bank or PayPal, not by us.
Taxes
Applicable sales tax may be calculated and added at checkout depending on your delivery location and local tax regulations. The final tax amount, if any, will be shown before you confirm your order.
We are not able to provide individual tax advice. For questions about your local tax obligations, please consult a tax professional.
After Payment — What to Expect
Once your payment is confirmed, you will receive an order confirmation email containing:
- Your order number
- A summary of the items purchased
- The total amount charged
This email is sent to the address you entered at checkout. If you do not see it within a few minutes, check your spam or junk folder. If it is still missing, contact us at support@beanhugged.com with your name and the approximate time of your order.
If Your Payment Does Not Go Through
Common reasons a payment may fail:
- Insufficient balance or funds in your linked account
- An inactive or expired card
- A temporary security hold placed by your bank or PayPal
Steps to try:
- Check your card or account for any alerts or notifications
- Confirm your card is active and has available funds
- Try a different payment method at checkout
If the issue continues, contact your card issuer or PayPal Support directly — they can resolve account-specific issues faster than we can. You are also welcome to email us at support@beanhugged.com and we will help where we are able.
Payment Security
All transactions are processed through a secure, SSL-encrypted checkout. We do not store your credit card number, bank details, or payment credentials at any point.
Card payments are handled by Shopify Payments, which maintains PCI DSS compliance standards. PayPal transactions are handled directly by PayPal. Neither we nor our platform have access to your full card details after a transaction is completed.
If you have a security concern about a transaction, contact us at support@beanhugged.com.
Contact Us
Company: SUMMITWAVE COMMERCE LLC
Address: 1001 S MAIN ST NUM 7171, KALISPELL, MT 59901
Email: support@beanhugged.com
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (Mountain Time)
We aim to respond within one business day. Messages sent on weekends or holidays will be answered on the next business day.