Privacy policy

Last updated: July 2026

This Privacy Policy explains what information we collect when you visit or make a purchase at beanhugged.com, how we use it, and what choices you have. If you have questions, email us at support@beanhugged.com before or after your purchase.

This policy applies to all visitors and customers of beanhugged.com. It is governed by the laws of the United States and, where applicable, the state of Montana.

1. Information We Collect

Information you provide directly

When you place an order or contact us, we may collect:

Name
Email address
Shipping address
Order details, including products purchased and purchase history

Payment information

We do not collect, store, or have access to your credit card number, bank account details, or payment credentials at any point. All card transactions are processed through Shopify Payments under PCI DSS compliance standards. PayPal transactions are processed directly through PayPal on their secure platform. We only receive confirmation that a payment was completed.

Information collected automatically

When you browse our website, we may automatically collect:

IP address (used for general location only, not precise tracking)
Browser type and device type
Pages viewed and time spent on the site
Referral source (how you arrived at our site)

This data is collected through cookies and analytics tools including Google Analytics and Shopify's built-in analytics.

Information we do not collect

Credit card or payment card details (handled entirely by Shopify Payments or PayPal)
Government identification numbers
Health or medical information
Precise geolocation data

2. How We Use Your Information

We use your information only to operate our store and provide services to you:

Process and fulfill your orders
Send order confirmations, shipping updates, and receipts
Respond to customer service inquiries
Detect and prevent fraud or unauthorized transactions
Improve website functionality and the shopping experience

What we do not do with your information:

We do not sell your personal data to any third party
We do not share your contact information with advertisers
We do not use your personal information or any images you provide to us in advertising without your explicit consent
We do not build advertising profiles based on your browsing behavior
The primary purpose of this website is to sell outdoor ceiling fans — not to collect personal information

3. Who We Share Your Information With

We share your information only with the service providers necessary to operate our business:

Shopify Payments — for processing Visa, Mastercard, and Maestro card transactions. All card data is handled under PCI DSS compliance standards. We do not see or store your card details.
PayPal — for PayPal payment processing. PayPal handles all PayPal transaction data on their secure platform. We only receive confirmation that a payment was completed.
Shopify — for website hosting and order management
USPS and UPS — for order delivery. Your name and shipping address are shared with the carrier to complete delivery.
Google Analytics — for anonymous website traffic analysis. No personally identifiable information is shared with Google Analytics.

Each provider uses your data only to perform the service they provide. We do not share your data beyond what is required for these functions. We do not sell your contact information to any party under any circumstances.

4. How Long We Keep Your Information

Order records: Up to 7 years, as required for tax and legal compliance under U.S. law
Customer service communications: Retained for support history purposes
Analytics data: Typically 14 to 26 months, in line with Google Analytics default settings

You may request deletion of your personal data at any time. See Section 5 for how to submit a request.

5. Your Privacy Rights

All U.S. customers have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data where permitted by law
Opt out of any marketing communications at any time

California residents (CCPA rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what categories of personal data we collect and the purpose for collecting it
Know which third parties we share your data with
Request that we delete your personal data
Opt out of the sale of your personal data — we do not sell personal data, so this right is already honored by default
Not be discriminated against for exercising your privacy rights

To submit any privacy request, email us at support@beanhugged.com with the subject line "Privacy Request." We respond within 30 days.

6. Cookies and Tracking

We use cookies to:

Enable core website functions such as the shopping cart and checkout
Analyze website traffic through Google Analytics
Improve your browsing experience over time

You can manage or disable cookies through your browser settings. If you disable cookies, some parts of the site — including the shopping cart — may not function correctly.

We do not use cookies to build advertising profiles or track you across unrelated websites. We do not use third-party advertising cookies.

7. How We Protect Your Information

We take reasonable steps to protect your personal data:

Our website uses SSL encryption (HTTPS) on all pages, including checkout and any page where personal information is entered
Access to personal data is restricted to necessary functions only
We use established platforms (Shopify and PayPal) that maintain their own security standards and compliance programs

No method of data transmission or storage can be guaranteed completely secure. If you have a security concern, contact us at support@beanhugged.com.

8. Children's Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@beanhugged.com and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable U.S. law. When we do, we will update the date at the top of this page. Continued use of our website after an update constitutes acceptance of the revised policy.

If changes are material, we will make reasonable efforts to notify customers directly by email.